The average businesses operated today are average for two reasons alone. One is image. The other is ability. Conducting a successful business is 40% image and 60% knowledge and ability. Depending upon who is consulted, many individuals would say image is the more important aspect of business. Those individuals would be correct.
The phrase “Don’t judge a book by it’s cover” is very true, but despite that, most people form preconceived notions of a person or company within in the first 5 seconds of being introduced. Initially, how a company or even an individual is perceived will make, break, or severely hinder any possible future business transactions. How the company conveys their desired image is then crucial.
As the business world evolves into the 21st century, more transactions are becoming sightless transactions. Rather than face to face business deals, computer screens and telephones are replacing a human face. Often the only chance to communicate your products, services, or abilities is on paper, CD or DVD presentations, or LCD screens.
It’s quite difficult to grab and hold the attention of potential clients without a dynamically interesting graphic and quality title or catch phrase. The emphasis on marketing and commercial advertising that many companies place can amount well into the millions and billions of dollars every year. Some individuals frown upon this excess of monetary spending, however, put into perspective it serves a very effective purpose. What is said and what image is conveyed is just as important as what isn’t said. It is this constant flow of money that allows companies to continue to grow and generate revenue by creating new advertisements in order to maintain a fresh and pleasing image.
The overall business landscape is not made up of huge behemoths, but by the small to midsize business. With sightless transactions replacing face to face business, the smaller companies actually can improve the chances of acquiring new business. A professionally prepared image and name or title on a DVD and presentation materials can get a foot in the door. The quality of the outside packaging can be of more importance than what’s on the inside.
At this point, how a small company’s abilities and knowledge fulfill the potential target’s needs come into play, but always keep in the forefront what image is being displayed. The products and services may fit the bill 110%, but if the potential client’s perception of image is unsatisfying, the client will make excuses which will be rationalized as to why they should look elsewhere.